FAQ    

1.Are we a manufacturer?
we have several factories in China to manufacture Forklift, hand pallet truck, Table Lift, Drum& Roll Handling Equipment, and In China, we have OKUTSU, LIZHOU,SINOLITE famous brand name to service our Clients. we also have OEM & ODM service experience for worldwide big brand.

2.What kind of certificates we have?
*We have ISO9001,14000,18000,CE and GS certificates.

3.How about the delivery time for the products showed in website?
Normally 15-35 days after down payment. and most of compact small machines have large stock , can be shipped in around 5 days.

4.How many days we need for sending shipping documents?
Usually within 5 days after vessel shipped out.

5. What's Normal Warranty Policy and service program?

SINOLIFT give our customer warranty in each forklifts, pallet trucks (pallet jacks), stackers, table lifts , access work platform and drum handling equipments which remind us we are always responsible for promotion our service.

Please check the warranty policy for the line of SINOLIFT material handling equipments from our sales department. Please note the warranty is for end user who purchase direct from SINOLIFT.

If your products from local distributor, please contact them. We provide full line after-sales service for our distributors. SINOLIFT believe local strategy is the best way for our distributors and local customers.

SINOLIFT offer all of handling equipments are reconditioned to our specifications, which come with a 12 months warranty on major components and180 days on wearable items.